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123 Retreat Lane, Serenity City
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Privacy Policy

Your privacy is important to us at SilkenPranaRetreat

Introduction

At SilkenPranaRetreat, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account on our website
  • Book a service or retreat
  • Subscribe to our newsletter
  • Fill out a contact form or survey
  • Participate in our promotions or contests

The types of personal information we collect may include your name, email address, phone number, mailing address, payment information, health information (for yoga classes), and other details you choose to provide.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To process your bookings and payments
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues
  • To send you newsletters, marketing or promotional materials (with your consent)

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

We use SSL encryption for data transmission and store personal information on secure servers with restricted access. All payment transactions are processed through PCI-compliant payment processors.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services ("Service Providers"), provide services on our behalf, perform service-related services, or assist us in analyzing how our services are used.

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access, update or delete your information
  • The right to rectification if your information is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right to request restriction of processing your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for use by children under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@silkenpranaretreat.com
  • By phone: +1 438-227-9642
  • By mail: 123 Retreat Lane, Serenity City, Attn: Privacy Officer